Home Instead Senior Care, the leading global provider of in-home, nonmedical care services for seniors, today was named the Top Franchisor of the Year by the Franchise Business Review. This is the third year running Home Instead has been honored with this prestigious award recognizing franchise systems that provide the best business opportunities for their owners.
Home Instead Senior Care further was recognized as the Top Franchisor in both the senior care and large systems award categories.
“We are both honored and humbled to be recognized for the value we bring our franchise owners,” said Jeff Huber, president, Home Instead, Inc. “This award is a testament to Home Instead’s ongoing commitment to provide its more than 980 franchises with support and training that help to ensure their success – and that families worldwide have access to high-quality, affordable home care for their loved ones.”
Home Instead was selected for the Top Franchisor awards based on a survey of more than 26,000 franchise owners, representing 350 brands. Participants rated, reviewed and ranked their satisfaction with top performing franchise systems across a range of benchmarks, including their franchise experience, market area and business lifestyle. Support offered to Home Instead franchise owners contributing to high satisfaction rankings includes:
Education and training, including industry-leading training programs for CAREGivers and family members; a new-owner training program at Home Instead headquarters; onsite visits from business performance coaches; e-learning; and Web-based resources
Local marketing and public relations support, including one year of professional public relations paid for by Home Instead, Inc.
Professionally created marketing tools, programs and how-to guidelines
Mentoring programs and discussion boards on which franchise owners can share their experiences and insights
Access to the annual Home Instead international convention, local meetings and other networking or learning events
24-7 business and technical support
Home Instead, Inc. further conducts comprehensive research on key issues facing caregivers and seniors, and offers specialized training on pertinent aging topics, including Alzheimer’s care.
“The senior-care industry is one of the top sectors for franchisee satisfaction overall, which makes it even more impressive that Home Instead has managed to stay number one for three years in a row,” said Michelle Rowan, president, Franchise Business Review. “Home Instead is very committed to its franchisees and the broader industry, and remains actively involved with the system on all levels – even as they pursue aggressive international growth. It’s great to see its efforts reflected in their franchisees’ success, satisfaction and our awards.”