September 2 to September 4, the Ohio Department of Health completed their annual survey of the Jane Baker House at Otterbein North Shore. The thorough multiple day survey was a success for Otterbein as they received positive marks and continue to be a top skilled nursing facility.
The survey is a CMS (Centers for Medicare & Medicaid Services) Quality Indicator Survey and is comprised of an entrance survey, facility tours, resident observation, clinical record review, preliminary investigations and interviews with residents and families. These surveys look at every aspect of the nursing facility and are of critical importance to the facility and CMS. Other items like observation of dining and kitchen areas, infection control practices, medication administration, dressing change observation, the review of the Medicare Demand Billing process, and staffing are all closely inspected.