As a national leader in healthcare consumer and workforce engagement, Magruder Hospital was recently named a 2021 Guardian of Excellence Award winner by Press Ganey. It recognized Magruder Hospital as a top-performing healthcare organization, achieving the 95th percentile or above for performance in patient experience in its Emergency Department.
Magruder Hospital cites its Patient Satisfaction Council as one of the keys to continuously focusing on and improving hospital quality, safety, outcomes and patient experience.
“This award is an incredible honor and demonstrates Magruder’s continuing commitment to a great patient experience as shown in all areas of our hospital where patients receive care. This is a collaborative effort supported by a strong team culture that believes our patients always come first,” said Nick Marsico, Magruder’s President & CEO.
The Press Ganey Guardian of Excellence Award is a top, competitive achievement for leading healthcare organizations. Presented annually, the award acknowledges hospitals and health systems that consistently sustained performance in the top 5% of all Press Ganey clients.