The Social Security Administration introduced the expansion of online services for residents of Ohio available through its my Social Security portal at www.socialsecurity.gov/myaccount. Andrew Saul, Commissioner of Social Security, announced residents of Ohio can use the portal for many replacement Social Security number (SSN) card requests. This will allow people to replace their SSN card from the comfort of their home or office.
“We are here to serve the public and this option helps us improve service by offering a safe, secure, and more convenient choice for doing business with us online,” Commissioner Saul said. “I am pleased to offer Ohio residents the added convenience of replacing a Social Security card through the ‘mySocialSecurity’ portal.”
The agency is conducting a gradual roll out of this service. Ohio is one of the many states, including the District of Columbia, where this option is available. Throughout 2020, the agency plans to continue to expand the service option to other states. This service will mean shorter wait times for the public in the more than 1,200 Social Security offices across the country and allows staff more time to work with customers who have extensive service needs.
For more information about this new online service, visit www.socialsecurity.gov/ssnumber.